TOTAL GRIEVANCE CASES / TICKETS HANDLED

Approval Date

TOTAL GRIEVANCE CASES / TICKETS HANDLED
Request TypeRequest Sub TypeTotal Request CountUnAssignedAssignedClose
Training Services Quarterly Report949320917
Training ServicesTraining Problem24852712457
Training Services Application for admission as an ACS486200466
IT Department Website 685171667
Result Related ServicesResult10710097
Examination ServicesExamination 3692603686
Training Services 15 Days training with ROC/SE/LLP/RD/MCA/OL66361656
Result Related ServicesDuplicate Marks Sheet724068
Training ServicesTraining Exemption- 15/03 Months training40341398
Training ServicesEmpanelment of Companies/PCS for imparting 15 months/03 months Training21731213
Training ServicesQuery for Exemption33330330
Membership ServicesMiscellaneous query2406302403
CS journalReplacement copy of CS journal1728201726
Placement ServicesRegistration Problem18320181
Membership ServicesIssue of Certificate of Practice29811296
Membership ServicesIssue of ID cards33510334
Membership ServicesCharted Secretary Problem58510584
AcedemicStudy Material Quality Problem1432101431
Training ServicesBiodata/Final sponsorship for 15/03 months training with Companies /Practising Company Secretaries49910498
Training Services SIP Exemption23400234
Result Related ServicesInspection of Answer Books150015
Membership ServicesAdmission as a Licentiate Member780078
Membership ServicesAdmission as an Associate Member74100741
Examination ServicesVerification of Marks87800878
Fees (F&A)Fee Receipt issue70400704
Human ResourceFinance And Accounts5014
Human ResourceHuman Resource8026
Membership ServicesCoP Problem45400454
Membership ServicesElevation as a Fellow Member15900159
Membership ServicesFinancial Assistance from CSBF6006
Public RelationsMedia related issue26200262
Result Related ServicesCertified copy of Answer Books500050
Membership ServicesNon- receipt of Acknowledgement of fees40400404
Membership ServicesNon-receipt of ACS Certificates19200192
Membership ServicesNon-receipt of Approval of firm name15700157
Membership ServicesNon-receipt of Chartered Secretary73300733
Membership ServicesNon-receipt of COP Certificates13700137
Membership ServicesNon-receipt of CSBF Certificates660066
Membership ServicesNon-receipt of FCS Certificates620062
Membership ServicesNon-receipt of letters440044
Membership ServicesNon-receipt of LIC Certificates4004
Membership ServicesNon-updation of Change of Address30400304
Membership ServicesRegistration Problem20800208
Membership ServicesRegistration Query10600106
Membership ServicesRenewal of Certificate of Practice16400164
Membership ServicesRequest of Duplicate certificate230023
Membership ServicesRestoration of Certificate of Practice200020
Membership ServicesRestoration of Membership23000230
Result Related ServicesVerification of Marks450045
Student Services Registration Confirmation2309002309
Student Services Registration Formalities1602001602
Student ServicesAcademic Queries41600416
Student ServicesChange of Examination Centre/ Medium/ Module42600426
Student ServicesComputer Training17600176
Student ServicesConfirmation of Examination fee receipt29100291
Student ServicesConfirmation of exemption fees630063
Student ServicesConfirmation of Fee Receipt19800198
Student ServicesConfirmation of Registration Fee receipt (Foundation /Executive only)62200622
Student ServicesConfirmation of Registration Fee receipt (Professional/Denovo/Extension only)11700117
Student ServicesCS Pass Marksheet22300223
Student ServicesCS Professional Pass Certificate Problem31600316
Student ServicesEnrollment for Exam Query93100931
Student ServicesEnrollment Problem32900329
Student ServicesExam Enrolment Problem/query/ Error/ Rectification2657002657
Student ServicesExemption Query44200442
Student ServicesMark Sheet16900169
Student ServicesPaper-wise Exemption3841003841
Student ServicesPass Certificate Problem10700107
Student ServicesPostal Coaching/ Response Sheet/ Coaching Completion Certificate29800298
Student ServicesProfessional Programme Registration1186001186
Student ServicesQuery for Registration27400274
Student ServicesQuery of Foundation /Executive Registration2978002978
Student ServicesQuery of Professional/Denovo/ Re-Registration72700727
Student ServicesRectification of Errors in Examination Enrollment Status15200152
Student ServicesRectification of Errors in the Registration Data3622003622
Student ServicesRefund of Examination fee35500355
Student ServicesRefund of Fees22700227
Student ServicesRefund of Foundation/Executive Registration fee65800658
Student ServicesRefund of Professional Registration /Denovo/Extension Fee/Exemption fees15800158
Student ServicesRefund of Student Education Fund Trust fee35800358
Student ServicesRegistration Denovo / Extension1370001370
Student ServicesRegistration Formalities/ confirmation / Problem(foundation /Executive only)4058004058
Student ServicesRegistration Problem53800538
Student ServicesStudy Material3789003789
Student ServicesTechnical error in Denovo/Extension/Exemption730073
Student ServicesTechnical error in Examination enrolment21500215
Student ServicesTechnical error in Registration(Foundation/Executive)99000990
Student ServicesTechnical error in Registration(Professional)12300123
Student ServicesTechnical/Online/ Website related problems25400254
Student ServicesTranscripts/ Verification of Qualification/Syllabus970097
Student ServicesVerification of Marks500050
Study MaterialReceipt of Study Material6142016141